PRIVACY POLICY

Our Data Protection Officer is Laura Fietz. You can contact her at the email address mentioned above.

By accepting this Privacy Policy, you consent to the processing of your personal data that you provide on our website. We recommend reading this Privacy Policy carefully.

The data requested in our forms is generally mandatory to fulfill the stated purposes. Failure to provide or incorrectly providing this information may impact the processing of your requests. Booking requests from minors will not be considered.

The personal data you provide will be processed for the following purposes:

• Managing booking requests.
• Sending confirmations or documentation related to bookings.
• Sending commercial communications, provided you have consented.
• Analyzing the use of our website and reviewing user preferences.

Depending on the purpose of data processing, we collect different types of data, such as:

• Identification data: First name, Last name.
• Contact data: Email address, Phone number.
• Date of birth.
• Booking and transaction data.
• Browsing data.
• Additional information required for booking.

The processing of your personal data is based on the fulfillment of the contract and your consent.

Users have the right to withdraw their consent at any time, access their personal data, correct or delete it, and request the restriction of data processing once the retreat they attended has concluded.

Your data may be shared with affiliated companies that are necessary for the provision of the requested services, including the accommodations where the retreats take place. These may be located outside the EU, for example, in Morocco. If different privacy policies apply to your retreat, this will be indicated under „Payment Methods.“ Your data will not be sold to third parties.

Your data will be stored as long as necessary to fulfill the stated purposes. After the retreat, your data will be deleted after one year unless there are legal retention obligations.

You guarantee that the data you provide is true, accurate, and current. You are liable for direct or indirect damages caused by false or inaccurate information.

We process user data confidentially and take all necessary technical and organizational measures to ensure the security of your data.

Our website uses cookies to enhance the user experience. Cookies are small text files stored on your device. They help us gather information about your usage of the website and analyze performance. Common cookies we use include:

• Session Cookies: These are essential for the operation of the website and are deleted once you close your browser.
• Analytical Cookies: These help us understand how visitors interact with our website to improve usability.
• Functional Cookies: These cookies allow the website to remember your choices and provide enhanced and personalized features.
  You can manage the use of cookies in your browser settings.

Bookings for retreats are processed through the WooCommerce booking system. WooCommerce handles your payment data and account information in accordance with their privacy policies. We recommend consulting WooCommerce’s privacy policies to learn more about their data processing. Please note that bookings for retreats in the Agafay Desert are made through the Our Habitas booking system.

We use Google Analytics to analyze user behavior on our website. Google Analytics collects information such as IP addresses, time spent on the website, and visited pages. This data is anonymized and used solely for analytical purposes. For more information about Google Analytics and how to prevent the collection of your data, please visit Google’s Privacy Policy.

Bookings for your retreats can be made using the following payment methods through our WooCommerce booking system:

• Credit Card: We accept all major credit cards. Transactions are securely processed through WooCommerce’s payment gateway, ensuring that your financial information is protected.
• PayPal: You can also choose to pay via PayPal for a quick and secure checkout experience.

Please be aware that by using these payment methods, you are subject to the respective privacy policies of these third-party payment services.

This website contains links to other websites, for which we assume no responsibility for their privacy practices.

We reserve the right to change this Privacy Policy at any time. Users will be informed of significant changes via email or through a notice on the website.

info@youniqueretreats.com